How an AI Company Hired an Account Manager for $2,500 a Month

Location: Brazil 

What does the client’s business do?

Our client is a startup developing AI agents for autonomous systemsa niche industry. They partnered with South to hire an Account Manager to support their growth in a highly technical and competitive space.

What were the requirements?

The company was seeking a proactive, client-oriented professional with experience in B2B tech or software sales. They needed someone with strong communication skills and the ability to manage client relationships in a remote, fast-moving environment.

Key qualifications included:

• Previous experience in B2B tech or software sales
• Strong verbal English communication skills
• Basic knowledge of project management
• Professional, client-facing demeanor
• Reliable remote work setup, including video and audio capabilities
• Availability for urgent matters via a local phone line for direct CEO contact

During the hiring process, Emiliano stood out as the ideal candidate due to his relevant experience and strong communication skills, making him a perfect fit for the role.

What were the responsibilities?

The role is a key part in ensuring smooth communication and coordination between the client and internal teams, making it essential for customer satisfaction and project success.

Core responsibilities included:

• Facilitating client calls and meetings, ensuring all parties were aligned on project goals and progress
• Communicating effectively across teams, with a strong focus on client interactions
• Managing schedules for customer-facing meetings, typically between 8 AM to 4 PM PST (sometimes extending to 5 PM PST)
• Tracking deals and tasks in HubSpot, while also managing project-related tasks in Jira
• Understanding and interpreting Statements of Work (SOWs), tracking their progress, and coordinating client-facing tasks
• Taking detailed meeting notes and ensuring action items were followed up on promptly
• Being available for urgent matters during evenings or weekends, when needed, to support project continuity
• Maintaining flexibility in work hours, including one late evening meeting or asynchronous review sessions

The role required a detail-oriented, proactive individual with excellent communication skills who could effectively manage time-sensitive tasks while ensuring clarity between clients and the team.

What is the candidate’s background?

Emiliano is a proactive and self-motivated professional with strong communication and business development skills. With experience in managing client relationships and facilitating partnerships, he excels in coordinating teams and handling customer-facing tasks effectively.

His ability to track and manage deals, as well as his expertise in business strategy and project management tools like HubSpot and Jira, make him highly suited for this role. 

With a background in business development and channel management, particularly in expanding operations across Latin America and building successful partner relationships, Emiliano brings valuable experience in client-facing roles. His proven ability to manage projects, drive growth, and collaborate effectively across teams makes him the ideal candidate to support the team and achieve successful outcomes.

How did they find this candidate?

The company used South! We specialize in helping U.S. businesses find, hire, and manage top-tier talent from Latin America. If you're looking to grow your team with highly skilled professionals in finance, customer support, marketing, sales, operations, tech, and more, we’re here to help.

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