Softtek is a global IT services firm, and an early pioneer of the Nearshore® delivery model, serving Global 2000 clients with application development, AMS, cloud/DevOps, data & AI, and managed services across Latin America and beyond.
Unlike self-serve marketplaces, Softtek typically prices work through custom statements of work (SOWs) rather than a public rate card, so your cost will depend on the scope, delivery location (e.g., Mexico, Argentina), team composition, and whether you choose a time-and-materials or fixed-price engagement structure.
For budgeting context, independent industry roundups place senior nearshore LATAM engineering in the roughly $45–$85/hr band (higher for niche skills), but enterprise programs can price above or below this range depending on SLAs, governance, and on- or nearshore mix; another reason most Softtek deals are quoted on a case-by-case basis.
In short: expect SOW-based pricing, with rates driven by seniority, country, and service tier, not a one-size-fits-all platform fee.
Softtek Pricing Overview
Softtek doesn’t publish a standard rate card; pricing is typically quote-based and tied to your delivery model, scope, and SLAs. In practice, you’ll see these structures:
- Time & Materials (staff augmentation/pods): Elastic capacity where you pay for actual effort; rates vary by seniority, tech stack, and delivery mix (nearshore vs. onshore). Softtek highlights nearshore delivery for agile app dev.
- Fixed-price / project SOW: Defined scope, milestones, and acceptance criteria; price reflects risk, complexity, and governance. Softtek positions custom SOWs across app dev and transformation work.
- Managed Services (e.g., AMS): Outcome- and SLA-based run services (tickets, uptime, kPIs) with continuous improvement baked in. Pricing depends on volume baselines, service windows, and automation level.
- Build-Operate-Transfer (BOT): Provider spins up and operates a dedicated team/center, then transfers it to you; commercial terms phase from build → run → transfer. Softtek discusses nearshore engagement models (incl. BOT) as part of its approach.
Key cost drivers to align before you request a quote:
- Delivery footprint: country/city of the team (Softtek is a pioneer of the Nearshore® model, with multi-region delivery centers).
- Team shape & seniority: number of roles, ratios (e.g., seniors vs. mids), niche skills (cloud, data/AI, platform engineering).
- SLA rigor & coverage: 24/7 windows, response/restore targets, and compliance needs in AMS/managed services.
- Tooling & accelerators: use of Softtek frameworks and automation (e.g., FRIDA, “Share the Sun” nearshore collaboration) can influence effort and price.
Hidden Costs to Watch Out For
Transition & knowledge-transfer phase
Large managed services and AMS programs usually include a structured transition with discovery, KT, and stabilization. Softtek case studies highlight full transitions (e.g., “full transition in 3 months”) and IT-governance rigor; make sure the transition effort and timeline are priced explicitly, not buried in run-rate.
Change orders & scope drift in SOWs
Because Softtek prices via custom statements of work and multiple engagement models (T&M, fixed price, managed services), even small scope shifts can trigger change requests.
SLA tiers, coverage windows, and on-call
Uptime/response SLAs, 24×7 or follow-the-sun coverage, and severity handling can materially change price in AMS/managed services. Softtek emphasizes SLA-driven service management; clarify which SLA tier your quote assumes and the cost to raise/lower it.
Tooling, licenses, and accelerators
Platforms and accelerators (e.g., Softtek’s FRIDA for intelligent/GenAI-assisted operations) can reduce effort, but ask whether they’re included, subscription-based, or pass-through licensed. Don’t assume tool costs are bundled.
Ramp-up, shadowing, and overlap
In staff aug/pods, initial shadowing or team overlap may be billable. Ask whether ramp-up/ramp-down time is charged at full rate and how backfills are handled to avoid double-billing during transitions.
Currency/FX and indexation
Multi-country programs often include FX clauses or annual rate indexation. Ask which currency your SOW is denominated in and how FX movements are treated for nearshore centers.
Advantages of Hiring on Softtek
Proven nearshore pioneer with deep LATAM footprint
Softtek coined “Nearshore®” in 1997 and operates multiple delivery centers across Mexico and the region, useful for time-zone alignment and scale.
Broad end-to-end services under one roof
From application development and AMS to cloud/DevOps, data & AI, and platform services (SAP, Microsoft, Salesforce, ServiceNow), you can source build-and-run from a single partner.
Automation & GenAI accelerators baked into delivery
Softtek’s FRIDA (intelligent automation/GenAI) supports SDLC and operations to improve quality and speed, with tool-agnostic implementation options.
Documented transition speed and managed services maturity
Case studies cite full transition in ~3 months and nearshore TOC/automation practices that reduce incidents and costs over time.
Flexible engagement models to fit risk and scope
Staff aug/T&M, fixed-price SOWs, managed services (AMS), and even rapid team ramp-ups (e.g., 60+ people in 3 months) provide commercial flexibility.
Disadvantages of Hiring on Softtek
Transition/knowledge transfer adds time and cost
Large managed services typically include discovery, KT, and stabilization. Softtek’s own case studies emphasize structured transitions (e.g., “full transition in ~3 months”), which you’ll want explicitly itemized to avoid surprises in month one.
SLA tiers and 24×7 coverage can escalate the price
AMS outcomes are governed by SLAs and service windows; raising response/restore targets or adding follow-the-sun coverage materially impacts commercials.
Tooling and accelerators may be extra
Softtek highlights FRIDA (automation/GenAI) and other enablers. They can reduce effort, but confirm whether they’re included, licensed, or passed through; don’t assume they’re bundled.
Change-order exposure in fixed-scope SOWs
If requirements evolve, even small shifts can trigger CRs. This is inherent to SOW-based delivery; set a change-control mechanism upfront to protect the timeline and budget.
Complex programs require governance overhead
Multi-tower engagements (app dev + AMS + data/AI) benefit from PMO/TOC layers Softtek showcases, but those layers should be visible in pricing and KPIs, not hidden in a blended rate.
Transparent Pricing: South vs. Softtek
When you’re expanding your team, financial transparency is everything. South removes guesswork and keeps your budget under control.
There are no deposits, subscriptions, or murky mark-ups with us; just one flat monthly fee that covers everything you need to keep your remote hire moving the needle. You pay your professional through South via a single, consolidated monthly invoice with our service charge already included.
One payment means no hidden add-ons and zero end-of-cycle surprises, so you can forecast growth, compare talent options, and scale confidently.
From day one, you’ll see precisely what funds the talent and what covers our service; clear, line-item visibility without extra plans or platform upsells.
Explore our salary benchmarks for remote Latin American talent by industry and role, or book a complimentary call for a tailored quote; the consultation is free, and you only pay our fee if you decide to bring someone on board.
The Takeaway
Softtek is a capable nearshore partner, especially for enterprises that want SLA-driven managed services, mature governance, and large-scale delivery across Latin America. If your roadmap spans application build-and-run, AMS, cloud/platform work, or a BOT pathway, Softtek’s breadth and nearshore footprint can be a strong fit. The trade-off is predictability: with SOW-based, quote-only pricing, your final number hinges on transition scope, SLA tier, delivery mix, and tools, so you’ll need a detailed, line-item proposal to forecast with confidence.
If you’re comparing models, it’s worth evaluating a simpler path alongside a traditional SOW. A flat, transparent monthly fee with pre-vetted LATAM talent can remove guesswork, speed approvals, and keep costs steady from month to month; all useful when you’re scaling headcount or piloting a new product line.
Want an apples-to-apples view for your role or team? Schedule a quick call with South for a clear, flat-fee quote and candidate profiles aligned to your stack and time zone; no deposit, no surprises!
Frequently Asked Questions (FAQs)
Does Softtek publish standard pricing?
No. Softtek typically works on custom, SOW-based pricing (time & materials, fixed-price projects, managed services). Rates depend on scope, seniority, delivery mix (nearshore/onshore), SLAs, and tooling. Get a line-item quote to compare apples-to-apples.
What services does Softtek actually provide?
End-to-end IT: application development & modernization, AMS/managed services, DevSecOps/Cloud, platform services (e.g., SAP), data & AI, and intelligent automation, including its FRIDA automation/GenAI platform.
Where does Softtek deliver from, and why “nearshore”?
Softtek pioneered Nearshore® in 1997 and runs a large LATAM delivery footprint (HQ in Monterrey, plus multiple locations across Mexico and the region), enabling U.S.-aligned time zones.
How quickly can Softtek transition or ramp a program?
Timelines vary by scope, but case studies highlight structured transitions to nearshore delivery (e.g., full transition milestones and swift infrastructure/AMS takeovers). Insist on a documented transition plan with effort and acceptance criteria in the SOW.
